Brought my FLHXS in to service to have my front fender replaced. Charlie as always came out to assess what needed to be done, asked if I was in a hurry And I said no. He said give me a few minutes and Ill have you out of here and on the road In a few minutes. The bike was scheduled to be worked in the next day. All the service techs always go above and beyond when they can and to me the best mechanics around! (Employee: Charlie .)